About · Impact Online

A partner who understands retail.

We help independent shops (fashion, footwear, neighbourhood businesses) sell online without getting lost in the technical details.

Who am I ↓
Interior of a specialty coffee shop with a barista at work
1
single point of contact, from diagnosis to follow-up
30 years
in software and web development
100%
independent retail
Yannick Guay greeted by a shop owner in their store
Your point of contact

You work directly with the founder.

My name is Yannick Guay. After more than 30 years building software, from startups to large enterprises, I wanted to work closer to people: independent retailers, for whom selling online too often feels like climbing a mountain. So I built a proven method, backed by AI for the most time-consuming tasks like product listings, so I can spend my time on what matters: understanding your business, your products, and your customers.

No account manager, no hidden subcontracting. The person who runs your diagnosis is the same one who builds your store and answers the phone after launch.

Modern tools, AI included
To deliver faster, at prices suited to independent shops.
Your store belongs to you
Accounts, content, and data in your name. No dependency on me.
Our origin

Dozens of shops, and none of them online.

In 2025, an importer in the fashion industry told me about the retailers he knew: real shops, passionate owners, good products. And almost no online presence.

It wasn't a choice. They lacked time, resources, and above all, support suited to their reality: tight margins, seasons, physical inventory, a local customer base.

I come from web development. I knew how to build these tools. Impact Online was created to make them accessible to these retailers.

Storefront of a footwear shop in a shopping mall
Project underway · Launching October 2026

An established footwear shop in Sherbrooke: building the online store, product listings, and visibility on Google.

“I can't wait to see success online”
Stéphane · Chaussures Bianco, Sherbrooke
See the project →
How we work

Four commitments

01
Retail specialist

Fashion, footwear, neighbourhood shops. We know your seasons and your margins.

02
A single point of contact

The same person from diagnosis to launch. No call centre.

03
Here after launch

Follow-up, updates, and training so you stay self-sufficient.

04
Clear pricing

Packages defined upfront, with no surprises on the bill.

See services and packagesor start with a diagnosis of your online presence
Yannick Guay, founder of Impact Online

Ready to talk?

15 minutes with Yannick. No obligation.